FAQ

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Orders that have already been shipped cannot be canceled. Once your order has been shipped, wait for it to arrive and return it following the instructions on our return policy. Please note that we do not cover shipping fees to return the item back to our warehouse.

If you would like to change or cancel your order before it has shipped, please contact us emily@lohaso.com

Depending on your location, you can expect your order to arrive 2-10 days after it ships.View our Shipping Policy for more information.

Once your order has shipped, you will receive a shipping confirmation email with tracking information included. If you have any questions about your order, please contact us at emily@lohaso.com.

We offer free standard shipping within the United States on all orders valued at $69.99 and above. For orders under $69.99, please refer to the checkout page.

Add items to your cart, enter the code in the "Discount Code" field on the cart page, click "Apply," then proceed to checkout and complete your order.